Payment Method
Flatflowsy (hereinafter referred to as "we" or "us") provides a secure online shopping experience for our high-quality outdoor storage sheds, outdoor hanging chairs, outdoor folding chairs, outdoor benches, and outdoor sofas. We are committed to protecting your privacy and ensuring a transparent transaction process.
Credit Card Payment Process
We currently accept credit card payments, including Visa, MasterCard, and other major credit card providers.
Process Start
When you are ready to purchase your chosen outdoor furniture, proceed to the checkout page. You will be prompted to enter your credit card information, including the cardholder's name, card number, expiration date, and the security code (CVV/CVC). Please ensure all details match your billing information to prevent any delays.
Payment Confirmation
Once the transaction is authorized by your financial institution, you will receive an immediate on-screen confirmation. A formal payment receipt and order confirmation will be sent to your registered email address shortly after. Your account will be debited once the authorization is successful.
Security and Data Protection
We prioritize the safety of your financial information and personal data.
Credit Card Security
To protect your data, we utilize industry-standard encryption technology. All credit card details are processed through secure channels. We do not store your full credit card number or security codes on our servers after the transaction is completed.
Our Privacy Policy
We collect and handle your personal information in accordance with Australian privacy standards. The information provided during the payment process is used solely for transaction processing, order fulfillment, and providing support. We implement strict physical and electronic measures to prevent unauthorized access to your data.
Dispute Resolution
We aim to provide a seamless experience, but we understand that issues may occasionally arise.
Resolution Service
If you encounter any issues regarding a payment or notice an unauthorized charge, please contact us immediately. We are committed to investigating and resolving all payment-related inquiries amicably and efficiently.
Additional Help
If a resolution cannot be reached through our direct support, you have the right to seek assistance through relevant consumer protection bodies or your financial institution’s dispute department.
Communication and Support
We believe in keeping our customers informed about our processes.
Update Information
We reserve the right to modify these terms to reflect changes in our processes or to meet evolving standards. Any updates will be posted directly on this page, and we encourage you to review it periodically.
Currency and Pricing
All prices listed on our website are in Australian Dollars (AUD). The total amount charged at checkout is the final price for the products and associated delivery costs.
Payment Failures
In the event of a declined transaction, please check your card details and balance, or contact your issuing bank. We reserve the right to cancel orders if payment cannot be successfully processed.
Accuracy of Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Contact Information
If you have any questions regarding these payment terms, please reach out to us:
Address: 4600 CITY VIEW DR, FOREST PARK, GA 30297-1728, US
Phone: +1 (516) 640-8743
Email: solutions@flatflowsy.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)